How AI-Driven Business Automation is Changing the Nature of Software

By leveraging AI, individuals who are not engineers can create automation tools in a matter of minutes. It is suggested that software is shifting toward becoming dynamic and generative, potentially allowing more tasks to be automated with fewer pieces of software.

However, those creating the tools tend to focus more on the act of building the tool itself rather than on changing how business is conducted. For example, while lawyers or sales representatives focus on their core work, they do not necessarily think spontaneously about which parts of their process should be solved with software.

Furthermore, the challenges that should be automated are often buried within existing business flows and remain unseen.

It has been pointed out that even if the act of writing code becomes easier, a solution to the fundamental question of "what tool is actually needed" is not automatically derived.