Florida Attorney General Sues OpenAI and CEO Sam Altman for Deceptive Sales Practices

The civil complaint alleges that OpenAI prioritized speed to market and commercial profit over user safety. It further claims that the company ignored warnings from both internal and external experts and provided descriptions that misled users into believing the product was safe, even while offering a product that could promote harm, such as self-harm and violence.

Additionally, the lawsuit points out that ChatGPT collects data from minors without proper parental supervision and may cause behavioral addiction or cognitive harm. It is also alleged that the company downplayed dangerous errors.

As background, the complaint indicates that state prosecutors initiated a criminal investigation after reviewing chat logs between ChatGPT and a suspect following a shooting incident at Florida State University in April 2025. The lawsuit seeks damages for the citizens of Florida and an end to these deceptive practices.