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Cybozu Survey: Data Preparation and Literacy are Key Challenges for AI Adoption Among kintone Users

This article is a translation. Read the Japanese original

Cybozu has released the results of a survey conducted among approximately 1,000 companies using kintone. According to the results, the progress of AI utilization in large enterprises depends on the state of data preparation and the level of IT literacy.

The survey found that companies making progress in AI adoption tended to have digitized business processes and accumulated data. Conversely, companies struggling with adoption cited challenges such as inconsistent data formats and a lack of skills required to effectively utilize AI.

Additionally, concerns regarding data confidentiality and security were raised as obstacles to AI implementation. In response, the report points out the need for data management to create an "AI-Ready" environment and the establishment of appropriate governance.

Cybozu has indicated its policy to continue supporting operational efficiency through the use of AI via kintone.


Source: サイボウズ「kintone」の動向に見る、AI時代に向けた大企業の課題と対策 (ITmedia AI+, 2026-08-31)