On September 18, 2026, Headwaters began offering "SyncLect Agent Garden," a service designed to assist in building AI agents by extracting business knowledge from Teams meeting recordings, transcripts, and various documents.
Product LaunchesHeadwatersSyncLect Agent Garden
Headwaters Launches "SyncLect Agent Garden" to Extract Business Knowledge from Teams Meetings and Other Sources
This article is a translation. Read the Japanese original
When introducing AI agents into corporate operations, a significant challenge is how to teach them implicit business knowledge—such as "decision criteria" or "exception handling"—that is not documented in manuals. This service enables AI to analyze meetings on Teams as well as documents such as Word, Excel, and PDF files to organize information—including the rationale behind business decisions, procedures, and stakeholders—as candidates for an "ontology," which serves as a semantic model for business operations.
Rather than applying the AI-extracted content as rules directly, the service incorporates a process where business personnel review and verify the information. By responding to additional questions regarding missing information or selecting from the decision criteria candidates presented by the AI, personnel can refine the data into specialized business knowledge unique to their organization.
The current version allows for the output of extracted business knowledge, procedures, and system instructions, which can be utilized to create AI agents via "Microsoft 365 Copilot Agent Builder." Additionally, it features a function to verify whether the agent can appropriately handle expected questions.
Sources
- Teams会議をAIエージェントの「教材」に 埋もれた経験則を資産に変える新たな手法とは （ITmedia AI+、2026-09-22）