Tsukuba Memorial Hospital reduces nursing turnover rate from 16.2% to 6.7% using organizational analysis AI

While the turnover rate in FY2021 exceeded the national average of 11.6% reported by the Japanese Nursing Association, it fell below the national average in FY2025. According to World Life Mapping, it is rare for a medical institution to reduce its turnover rate by more than half over a four-year period.

MediTune is a system that visualizes issues within departments by conducting surveys where the AI adjusts its questions based on the respondent's answers. Through the hospital's analysis, specific wards were identified where junior staff tended to find it difficult to consult with senior staff during busy periods. In response, measures such as increasing daily communication from supervisors to junior staff were implemented. As a result, the "stable interpersonal relationships" score in those wards rose from 70 points in FY2024 to 78 points in FY2025.