Anthropic and Salesforce have announced a new brand, "Claudeforce," aimed at the utilization of AI agents. This initiative enables the combination of Claude's inference capabilities with the customer data and workflows held by Salesforce.
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Anthropic and Salesforce Announce Integrated Brand Claudeforce
This article is a translation. Read the Japanese original
As the first offering, "Salesforce in Claude" will be provided. This is a plugin that allows users to perform current state analysis and customer support using Salesforce data simply by entering prompts from the Claude interface. It is said to possess 37 types of sales skills, including deal preparation and pipeline reviews.
Since all actions are routed through Salesforce, corporate business rules are applied at the time of execution. Consequently, actions such as discount proposals are carried out based on the rules established within Salesforce.
Additionally, "Claude inside Salesforce" was announced, which allows Claude to operate within Salesforce's trust boundary. This provides Claude with direct and managed access to Data 360, Tableau, Slack, and the entirety of Salesforce workflows.
Source: ClaudeにSalesforceを統合した「Claudeforce」、AnthropicとSalesforceが発表。Claudeから営業データ分析や顧客対応を実現 (Publickey, 2026-09-02)