1Password, the password management service, announced that integrating OpenAI Codex across its software development lifecycle has increased engineering productivity by approximately 21%. The company also revealed that the median pull request cycle time—the time it takes for changes to be reflected, including processes such as code review—was reduced by about 11%.
1Password Announces 21% Boost in Engineering Productivity via OpenAI Codex
This article is a translation. Read the Japanese original
Nancy Wang, CTO of 1Password, said that the introduction of Codex has accelerated the transition from ideas to prototypes and then to features operating in production. As specific examples, she noted its use in developing Knox, a front-end design system, as well as building an internal AI Site Reliability Engineering (SRE) agent and an AI spend management tool. The company also reported a case where the time required to investigate a bug spanning 10 microservices was significantly reduced from approximately 2 hours to between 5 and 20 minutes.
The company is also focusing on maintaining security standards. To prevent plaintext sensitive information from entering the model's context, they have adopted measures such as storing references to credentials in repositories rather than the credentials themselves. Currently, the company is expanding the use of these tools to non-engineering departments, such as finance and marketing, stating that they are promoting the democratization of software development within the organization.
Sources
- 1Password increases engineering productivity 21% with Codex （OpenAI News, 2026-09-08）